Privacy policy

Last Updated: August 2025

This Privacy Policy describes how Oneiro Digital Global Ltd (“Oneiro”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you interact with us through our website, services, or other communications.

Company Name: Oneiro Digital Global Ltd
Company Number: 16248793
Registered Office: Office 16 Middletons Yard, Potter Street, Worksop, England, S80 2FT
Contact Email: hello@oneiro.digital

1. Who We Are

Oneiro Digital Global Ltd is a digital agency specialising in e-commerce strategy, analytics, and experimentation services. We are the data controller for the purposes of applicable data protection legislation.

2. Scope of This Policy

This Policy applies to visitors to our website and social media platforms prospective and existing clients. Suppliers and business partners & individuals applying for roles at Oneiro Digital.

How We Collect Personal Data

We collect data through;
Website forms or newsletter sign-ups
Cookies and analytics tools
Business enquiries and communications
Social media engagement
Recruitment applications

4. What Data We Collect

Depending on your interaction with us, we may collect:

Contact information: name, email, phone, job title, company
Technical data: IP address, browser type, operating system
Usage data: pages visited, links clicked, time on site
Marketing preferences
Recruitment data:
CVs, employment history, right to work
Cookies and tracking data (see Section 6)

5. Why We Process Your Data

We use your data for the following purposes:

Purpose
Legal Basis
To respond to enquiries or requests
Legitimate interests
To deliver and improve our services
Contractual necessity / Legitmate interests
To send marketing communications (with opt-out rights)
Consent / Legitimate  interests
To analyse website usage and optimise experience
Legitimate interests
Recruitment and candidate screening
Consent / Legitimate interests
Compliance with legal obligations
Legal obligation


6. Cookies and Tracking Technologies

We use cookies and tracking tools (e.g., Google Analytics 4) to:

Understand site usage
Improve content and performance
Support advertising campaigns (where applicable)

You can manage your cookie preferences via your browser or by visiting our Cookie Policy page.

7. Who We Share Your Data With

We may share your data with:
Service providers (e.g., analytics, email, CRM, hosting)
Regulatory authorities when legally required
Third-party partners assisting in recruitment or client services
Our internal team and affiliates under confidentiality agreements

We do not sell your personal data.

8. International Data Transfers

Where we transfer data outside the UK or EEA, we ensure adequate protection through:

Standard Contractual Clauses
Data transfer agreements with appropriate safeguards

9. How Long We Keep Your Data

We retain personal data only as long as necessary for:

The purposes outlined above
Legal, contractual or compliance obligations
Retention policies based on data type and sensitivity

For example, marketing data is kept until you opt-out or withdraw consent.

10. Your Rights

You have the following rights under UK GDPR:

Access – request a copy of the personal data we hold
Rectification – correct inaccurate or incomplete data
Erasure – request deletion of your data in certain circumstances
Restriction – limit how your data is used
Portability – request a copy in a transferable formatObjection – to direct marketing or processing based on legitimate interest
Withdraw consent – at any time, if we rely on it

To exercise these rights, email us at hello@oneiro.digital.

11. Data Security

We implement appropriate security controls to protect your personal data, including:
Encryption and access control
Secure hosting and data transmission
Internal policies on data handling

Despite our efforts, no system can be guaranteed 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with a revised “Last Updated” date.

13. Contact Us

For questions, complaints, or to exercise your rights:
Email: hello@oneiro.digital
Subject Line: Data Privacy Request

You also have the right to lodge a complaint with the ICO (Information Commissioner’s Office) at www.ico.org.uk.